%%% -*-BibTeX-*- %%% ==================================================================== %%% BibTeX-file{ %%% author = "Nelson H. F. Beebe", %%% version = "1.08", %%% date = "10 June 2016", %%% time = "18:47:30 MDT", %%% filename = "jcd.bib", %%% address = "University of Utah %%% Department of Mathematics, 110 LCB %%% 155 S 1400 E RM 233 %%% Salt Lake City, UT 84112-0090 %%% USA", %%% telephone = "+1 801 581 5254", %%% FAX = "+1 801 581 4148", %%% URL = "http://www.math.utah.edu/~beebe", %%% checksum = "10113 5312 20893 212829", %%% email = "beebe at math.utah.edu, beebe at acm.org, %%% beebe at computer.org (Internet)", %%% codetable = "ISO/ASCII", %%% keywords = "ACM Journal of Computer Documentation, %%% BibTeX, bibliography", %%% license = "public domain", %%% supported = "yes", %%% docstring = "This is a COMPLETE BibTeX bibliography for %%% the quarterly ACM Journal of Computer %%% Documentation (CODEN AJCDBH, ISSN 1527-6805 %%% (print), 1557-9441 (electronic)), covering %%% all journal issues from 2000 -- date. %%% %%% This journal continues the earlier ACM %%% publications: %%% %%% * Systems Documentation Newsletter (CODEN %%% none, ISSN 0163-5956), vol. 1, no. 1 (1974) %%% -- vol. 6 June (1979); %%% %%% * ACM SIGDOC asterisk (CODEN ASTRF7, ISSN %%% 0731-1001), vol. 7, no. 1 (December 1980 / %%% January 1981) -- vol. 14 (1990); %%% %%% * Asterisk (*): the Journal of computer %%% documentation (CODEN ASTRF7, ISSN %%% 0731-1001), vol. 15, no. 1 (March 1991) -- %%% vol. 23 (1999). %%% %%% These are not yet covered in separate %%% companion bibliographies. For now, limited %%% coverage of them is provided in this file. %%% The OCLC databases do not cover these %%% journals, so it has not yet been possible to %%% supply page numbers that are missing from a %%% few entries. %%% %%% At version 1.08, the complete journal %%% coverage looked like this: %%% %%% 1994 ( 10) 1997 ( 25) 2000 ( 31) %%% 1995 ( 18) 1998 ( 36) 2001 ( 24) %%% 1996 ( 20) 1999 ( 32) 2002 ( 22) %%% %%% Article: 217 %%% Book: 1 %%% %%% Total entries: 218 %%% %%% The journal Web page can be found at: %%% %%% http://www.acm.org/sigdoc/journal.html %%% %%% The journal table of contents pages is at: %%% %%% http://www.acm.org/pubs/contents/journals/jcd/ %%% %%% Contents of predecessor journals are covered at: %%% %%% http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html %%% %%% Qualified subscribers can retrieve the full %%% text of recent articles in PDF form. %%% %%% The ACM maintains Web pages with journal %%% tables of contents for 2000--date at %%% http://www.acm.org/pubs/toc. That data has %%% been automatically converted to BibTeX %%% form, corrected for spelling and page %%% number errors, and merged into this file. %%% %%% ACM copyrights explicitly permit abstracting %%% with credit, so article abstracts, keywords, %%% and subject classifications have been %%% included in this bibliography wherever %%% available. Article reviews have been %%% omitted, until their copyright status has %%% been clarified. %%% %%% bibsource keys in the bibliography entries %%% below indicate the entry originally came %%% from the computer science bibliography %%% archive, even though it has likely since %%% been corrected and updated. %%% %%% URL keys in the bibliography point to %%% World Wide Web locations of additional %%% information about the entry. %%% %%% BibTeX citation tags are uniformly chosen %%% as name:year:abbrev, where name is the %%% family name of the first author or editor, %%% year is a 4-digit number, and abbrev is a %%% 3-letter condensation of important title %%% words. Citation tags were automatically %%% generated by software developed for the %%% BibNet Project. %%% %%% In this bibliography, entries are sorted in %%% publication order, using ``bibsort -byvolume.'' %%% %%% The checksum field above contains a CRC-16 %%% checksum as the first value, followed by the %%% equivalent of the standard UNIX wc (word %%% count) utility output of lines, words, and %%% characters. This is produced by Robert %%% Solovay's checksum utility." %%% } %%% ==================================================================== @Preamble{"\input bibnames.sty"} %%% ==================================================================== %%% Acknowledgement abbreviations: @String{ack-nhfb = "Nelson H. F. Beebe, University of Utah, Department of Mathematics, 110 LCB, 155 S 1400 E RM 233, Salt Lake City, UT 84112-0090, USA, Tel: +1 801 581 5254, FAX: +1 801 581 4148, e-mail: \path|beebe@math.utah.edu|, \path|beebe@acm.org|, \path|beebe@computer.org| (Internet), URL: \path|http://www.math.utah.edu/~beebe/|"} %%% ==================================================================== %%% Journal abbreviations: @String{j-ASTERISK = "Asterisk: the journal of computer documentation"} @String{j-JCD = "ACM Journal of Computer Documentation"} %%% ==================================================================== %%% Bibliography entries for earlier journals: @Article{Clark:1994:ETC, author = "Gregory Clark", title = "Ethics in Technical Communication: {A} Rhetorical Perspective", journal = j-ASTERISK, volume = "18", number = "3", pages = "5--10", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "classic reprint", } @Article{Brockmann:1994:GCT, author = "R. John Brockmann", title = "{Gregory Clark}'s Take on Technical Communication Ethics: Flimsy, Fragile, But Correct", journal = j-ASTERISK, volume = "18", number = "3", pages = "11--15", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Davis:1994:REC, author = "Michael Davis", title = "The Rhetoric of Ethics Compromised", journal = j-ASTERISK, volume = "18", number = "3", pages = "15--19", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Girill:1994:APC, author = "T. R. Girill", title = "Achieving Principled Communication Amid Conflict", journal = j-ASTERISK, volume = "18", number = "3", pages = "19--24", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Walzer:1994:ENT, author = "Arthur E. Walzer", title = "Ethical Norms for Technical Communication: {Plato}, {Aristotle}, and {Clark}'s Rhetorical Perspective", journal = j-ASTERISK, volume = "18", number = "3", pages = "25--32", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Clark:1994:PEA, author = "Gregory Clark", title = "Professional Ethics from an Academic Perspective", journal = j-ASTERISK, volume = "18", number = "3", pages = "32--38", month = aug, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary response", } @Article{Allmendinger:1994:CB, author = "Leif Allmendinger", title = "Commentary on {Brasseur}", journal = j-ASTERISK, volume = "18", number = "4", pages = "??--??", month = nov, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Borland:1994:CBF, author = "Russell Borland", title = "Comments on {Brasseur}'s Fill Pattern Article", journal = j-ASTERISK, volume = "18", number = "4", pages = "??--??", month = nov, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Brasseur:1994:HCG, author = "Lee Brasseur", title = "How Computer Graphing Programs Change the Graph Design Process", journal = j-ASTERISK, volume = "18", number = "4", pages = "??--??", month = nov, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Gustafson:1994:CAD, author = "Jolene Gustafson", title = "Computer-Aided Design: Selecting and Filling Users' Needs", journal = j-ASTERISK, volume = "18", number = "4", pages = "??--??", month = nov, year = "1994", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Brockmann:1995:PUJ, author = "R. John Brockmann", title = "Not Post-Usability, Just Different Usability", journal = j-ASTERISK, volume = "19", number = "1", pages = "??--??", month = mar, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Farkas:1995:SFS, author = "David K. Farkas", title = "Seeking the Future of Software Documentation", journal = j-ASTERISK, volume = "19", number = "1", pages = "??--??", month = mar, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Redish:1995:WRE, author = "Janice Redish", title = "Are We Really Entering a Post-Usability Era", journal = j-ASTERISK, volume = "19", number = "1", pages = "??--??", month = mar, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Weiss:1995:RUU, author = "Edmund H. Weiss", title = "The Retreat from Usability: User Documentation in the Post-Usability Era", journal = j-ASTERISK, volume = "19", number = "1", pages = "??--??", month = mar, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Borland:1995:FH, author = "Russell Borland", title = "Farewell and Hail", journal = j-ASTERISK, volume = "19", number = "2", pages = "1--4", month = jun, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Borland:1995:IJ, author = "Russell Borland", title = "Indices to {JCD} 1991-1994", journal = j-ASTERISK, volume = "19", number = "2", pages = "5--8", month = jun, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Mehlenbacher:1995:CSP, author = "Brad Mehlenbacher", title = "Commentary on {SIGDOC94} Presentations", journal = j-ASTERISK, volume = "19", number = "2", pages = "15--21", month = jun, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Gaines:1995:KAR, author = "Brian Gaines and Mildred Shaw", title = "Knowledge Acquisition and Representation Techniques", journal = j-ASTERISK, volume = "19", number = "2", pages = "23--36", month = jun, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Mayer:1995:SAS, author = "Richard E. Mayer", title = "Structural Analysis of Science Prose: Can We Increase Problem-Solving Performance?", journal = j-ASTERISK, volume = "19", number = "3", pages = "3--26", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "classic reprint", } @Article{Girill:1995:EEE, author = "T. R. Girill", title = "Expertise, Examples, Explanations, and Encoding", journal = j-ASTERISK, volume = "19", number = "3", pages = "27--30", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Killingsworth:1995:EDD, author = "M. Jimmie Killingsworth and Martin E. Rosenberg", title = "The Evolution of Document Design Since 1985", journal = j-ASTERISK, volume = "19", number = "3", pages = "31--35", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Smith:1995:PPM, author = "Catherine Smith", title = "A Process Perspective on Mayer: Thin Theory for Thick Practice", journal = j-ASTERISK, volume = "19", number = "3", pages = "36--38", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Wright:1995:RSM, author = "Patricia Wright", title = "Reading Strategies, Mental Models, and Text Design", journal = j-ASTERISK, volume = "19", number = "3", pages = "38--45", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Mayer:1995:SLI, author = "Richard E. Mayer", title = "A Second Look at Increasing the Understandability of Scientific Text", journal = j-ASTERISK, volume = "19", number = "3", pages = "45--50", month = aug, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Girill:1995:TCS, author = "T. R. Girill", title = "Table of Contents Service for {{\em College Composition and Communication\/}}", journal = j-ASTERISK, volume = "19", number = "4", pages = "3--8", month = nov, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Merrill:1995:ARD, author = "Cara K. Merrill", title = "Analytical Review of [Duffy, Palmer, Mehlenbacher] {{\em Online Help\/}}", journal = j-ASTERISK, volume = "19", number = "4", pages = "3--8", month = nov, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Compton:1995:ARD, author = "Diane Compton", title = "Analytical Review of [Duffy, Palmer, Mehlenbacher] {{\em Online Help\/}}", journal = j-ASTERISK, volume = "19", number = "4", pages = "8--12", month = nov, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Berhnardt:1995:TDD, author = "Stephen A. Berhnardt", title = "Technology Driven Documentation in the Pharmaceutical Industry", journal = j-ASTERISK, volume = "19", number = "4", pages = "13--18", month = nov, year = "1995", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Mirel:1996:CIR, author = "Barbara Mirel", title = "Contextual Inquiry and the Representation of Tasks", journal = j-ASTERISK, volume = "20", number = "1", pages = "14--21", month = feb, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Kleimann:1996:RUC, author = "Susan Kleimann", title = "Response to Using Contextual Inquiry", journal = j-ASTERISK, volume = "20", number = "1", pages = "22--24", month = feb, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Simpson:1996:CUC, author = "Mark Simpson", title = "A Commentary on Using Contextual Inquiry", journal = j-ASTERISK, volume = "20", number = "1", pages = "25--28", month = feb, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Girill:1996:ISS, author = "T. R. Girill", title = "Information Science Speaks to Documentation: {A} Comparative Commentary on the Recent Literature", journal = j-ASTERISK, volume = "20", number = "1", pages = "29--31", month = feb, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Williams:1996:FCH, author = "Thomas R. Williams", title = "First Commentary on {Haramundanis}", journal = j-ASTERISK, volume = "20", number = "2", pages = "9--15", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Beardslee:1996:SCH, author = "Deborah Beardslee", title = "Second Commentary on {Haramundanis}", journal = j-ASTERISK, volume = "20", number = "2", pages = "16--17", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Pedell:1996:TDI, author = "Brian Pedell", title = "Toward a Declaration of Icon Independence", journal = j-ASTERISK, volume = "20", number = "2", pages = "18--21", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Coney:1996:RAR, author = "Mary B. Coney and Carl S. Chatfield", title = "Rethinking the Author-Reader Relationship in Computer Documentation", journal = j-ASTERISK, volume = "20", number = "2", pages = "22--28", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Kades:1996:IBR, author = "Leigh Kades", title = "Introduction to Book-Review Commentaries", journal = j-ASTERISK, volume = "20", number = "2", pages = "29", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Smith:1996:FCP, author = "Norman E. Smith", title = "First Commentary on {{\em Practical SGML}}", journal = j-ASTERISK, volume = "20", number = "2", pages = "30--32", day = "1", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib; http://www.math.utah.edu/tex/bib/index-s.html#sgml; UnCover library database", acknowledgement = ack-nhfb, annote = "Book commentary. Surveys the programming aspects that this edition omits.", } @Article{Schick:1996:SCP, author = "William Schick", title = "Second Commentary on {{\em Practical SGML}}", journal = j-ASTERISK, volume = "20", number = "2", pages = "33--35", day = "1", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib; http://www.math.utah.edu/tex/bib/index-s.html#sgml; UnCover library database", acknowledgement = ack-nhfb, annote = "Book commentary. Explores the practicality of Practical SGML.", } @Article{Price:1996:PSI, author = "Lynne A. Price", title = "{{\em Practical SGML\/}} as an Introduction to {SGML}", journal = j-ASTERISK, volume = "20", number = "2", pages = "36--38", day = "1", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib; http://www.math.utah.edu/tex/bib/index-s.html#sgml; UnCover library database", note = "Finds the Book's strengths and weaknesses in its details.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Glushko:1996:HPP, author = "Robert J. Glushko", title = "How Practical is {{\em Practical SGML\/}}?", journal = j-ASTERISK, volume = "20", number = "2", pages = "39--43", day = "1", month = may, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib; http://www.math.utah.edu/tex/bib/index-s.html#sgml; UnCover library database", acknowledgement = ack-nhfb, annote = "Book commentary. Compares the roles and benefits of this book's two editions", } @Article{Dicks:1996:PBW, author = "R. Stanley Dicks", title = "Pages, Books, the {Web}, and Virtual Reality", journal = j-ASTERISK, volume = "20", number = "3", pages = "9--13", month = aug, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Kalmbach:1996:BPP, author = "James Kalmbach", title = "Books Without Pages/Pages Without Books", journal = j-ASTERISK, volume = "20", number = "3", pages = "14--17", month = aug, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Mehlenbacher:1996:SP, author = "Brad Mehlenbacher", title = "Spaces Without Places", journal = j-ASTERISK, volume = "20", number = "3", pages = "18--22", month = aug, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Ohnemus:1996:HFC, author = "Kenneth R. Ohnemus", title = "Human(e) Factors: {A} Catalyst for the Past, Present, and Future", journal = j-ASTERISK, volume = "20", number = "3", pages = "23--32", month = aug, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Girill:1996:TCSb, author = "T. R. Girill", title = "Table of Contents Service for {{\em Cognitive Science}}", journal = j-ASTERISK, volume = "20", number = "3", pages = "33--42", month = aug, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Storms:1996:ARH, author = "C. Gilbert Storms", title = "Analytical Review of [Hackos] {{\em Managing Your Documentation Projects}}", journal = j-ASTERISK, volume = "20", number = "4", pages = "9--13", month = nov, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Girill:1996:TCSa, author = "T. R. Girill", title = "Table of Contents Service for {{\em Visible Language}}", journal = j-ASTERISK, volume = "20", number = "4", pages = "14--25", month = nov, year = "1996", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Draper:1997:NGR, author = "Stephen W. Draper", title = "New Guises for Recurring Problems in Documentation", journal = j-ASTERISK, volume = "21", number = "1", pages = "15--18", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Summarizing years of practical experience in his notes and commentary, Uren systematically reviews the recent literature about internationalization and localization, briefly evaluating over 4 dozen articles and books along with many relevant standards (all grouped by operating system or platform where appropriate). ``Localizing software,'' he explains with astute examples, ``requires more than translating documentation and the [user] interface'' into another language.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Elser:1997:CPW, author = "Arthur G. Elser", title = "Complex Problems: What's the Next Step?", journal = j-ASTERISK, volume = "21", number = "1", pages = "19--22", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Waite:1997:DCP, author = "Bob Waite", title = "Documenting Complex Processes: Educating the User and Simplifying the Task", journal = j-ASTERISK, volume = "21", number = "1", pages = "23--25", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Uren:1997:ABI, author = "Emmanuel Uren", title = "Annotated Bibliography on Internationalization and Localization", journal = j-ASTERISK, volume = "21", number = "1", pages = "26--33", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Smart:1997:SCC, author = "Karl Smart", title = "{SIGDOC97} Conference Call for Papers", journal = j-ASTERISK, volume = "21", number = "1", pages = "34--35", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "news", } @Article{Girill:1997:NPT, author = "T. R. Girill", title = "News of the Profession: Thanks and {WWW} Usability Too", journal = j-ASTERISK, volume = "21", number = "1", pages = "36--37", month = feb, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "news", } @Article{Mulvany:1997:WGI, author = "Nancy C. Mulvany", title = "What's Going on in Indexing?", journal = j-ASTERISK, volume = "21", number = "2", pages = "10--15", month = may, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "While summarizing and evaluating the recent literature on indexing and its relevance to computer documentation, Mulvany defends three claims: (1) An index is one of the most important features of a manual. (2) Adequate indexes are produced by skilled professionals; they are not just computer-generated word lists. (3) Even in online documentation, professionally constructed indexes add value that cannot be duplicated by summarization software or text-search programs.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Norton:1997:LLH, author = "David W. Norton", title = "The Linguistics of Links: Hyperphoric Grammar Markups for {HTML} Documents", journal = j-ASTERISK, volume = "21", number = "2", pages = "16--21", month = may, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Just as linguistic clarity about traditional referencing features in text improves that text's usefulness, argues Norton, so can linguistic analysis of between-document (``hyperphoric'') interactive links improve the usefulness of HTML documents. Norton undertakes that analysis and finds four distinct kinds of link. He then suggests how HTML browsers could exploit those link types to alter their labels and prompts to present more useful displays of online text.", acknowledgement = ack-nhfb, } @Article{Girill:1997:TCSa, author = "T. R. Girill", title = "Table of Contents Service for {{\em Instructional Science}}", journal = j-ASTERISK, volume = "21", number = "2", pages = "22--32", month = may, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Hallgren argues that besides addressing the routine tasks users perform, adequate documentation must also anticipate the problems they will face when deciding which tasks to perform or when planning complex tasks. He illustrates the extra explanatory features of problem-centered documentation with three before-and-after comparative miniature case studies based on actual documentation passages. Accompanying Hallgren's article are 10 pages of detailed analytical commentary on his claims, in three evaluative essays by Stephen W. Draper, Arthur G. Elser, and Bob Waite.", acknowledgement = ack-nhfb, } @Article{Smart:1997:SCT, author = "Karl Smart", title = "{SIGDOC97} Conference: The Theme, The Venue, and How to Learn More", journal = j-ASTERISK, volume = "21", number = "2", pages = "33--34", month = may, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "news", } @Article{DeRose:1997:WTR, author = "Steven J. DeRose and David G. Durand and Elli Mylonas and Allen H. Renear", title = "What is Text Really?", journal = j-ASTERISK, volume = "21", number = "3", pages = "1--25", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "classic reprint", } @Article{Selber:1997:OMT, author = "Stuart A. Selber", title = "The {OHCO} Model of Text: Merits and Concerns", journal = j-ASTERISK, volume = "21", number = "3", pages = "26--31", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Although performance support and computer-aided training are not the same, they share many goals, techniques, design criteria, and research publications. In this comprehensive literature-awareness essay, Reece uses a careful conceptual survey (and comparison) of these fields as the means to review the professional societies, annual conferences, web sites, published case studies, and prime reference material relevant to both areas.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Hill:1997:MMM, author = "Charles Hill", title = "Markup Meets the Mainstream: The Future of Content-Based Processing", journal = j-ASTERISK, volume = "21", number = "3", pages = "32--35", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Dicks:1997:TCQ, author = "R. Stanley Dicks", title = "Third Commentary on {``What is Text Really?''}", journal = j-ASTERISK, volume = "21", number = "3", pages = "36--39", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{DeRose:1997:FCQ, author = "Steven J. DeRose and David G. Durand and Elli Mylonas and Allen H. Renear", title = "Further Context for {``What is Text Really?''}", journal = j-ASTERISK, volume = "21", number = "3", pages = "40--44", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Reece:1997:PSTa, author = "Gloria A. Reece", title = "Performance Systems Technology and Computer-Based Instruction ({Part I})", journal = j-ASTERISK, volume = "21", number = "3", pages = "45--55", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Smart:1997:SLR, author = "Karl Smart", title = "{SIGDOC97}: Lodging and Registration Details", journal = j-ASTERISK, volume = "21", number = "3", pages = "56--63", month = aug, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "DeLoach critically analyzes every essay in the 1996 anthology by Patricia Sullivan and Jeannie Dautermann called {{\em Electronic Literacies in the Workplace\/}}, looking for insights on how academic training intersects with writing in industry. He finds that schools need to teach about time and budget constraints as well as drafting techniques if students are to be adequately prepared for work life. And he concludes that the open, egalitarian environment that writers seek when they move from school to work must be justified in economic terms if business practice is to change.", acknowledgement = ack-nhfb, annote = "news", } @Article{Johnson:1997:WNE, author = "Bob Johnson", title = "{{\em The Wired Neighborhood:\/}} An Extended Multimedia Conversation", journal = j-ASTERISK, volume = "21", number = "4", pages = "1", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "This is the first of three related, comparative review essays in which students or teachers of rhetoric analyze Stephen Doheny-Farina's book {{\em The Wired Neighborhood\/}} (Yale, 1996). Graham focuses on the social implications of networked computing, giving special attention to Doheny-Farina's claims about the possible negative effects of networking on local schools (because of distance education) and on work-place organization (because of telecommuting).", acknowledgement = ack-nhfb, } @Article{Graham:1997:HHC, author = "Becky Graham", title = "Hitting Home: Communication Technologies and the Everyday", journal = j-ASTERISK, volume = "21", number = "4", pages = "4--7", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Rubingh:1997:WCN, author = "Mike Rubingh", title = "What Computer Networks Can't Do", journal = j-ASTERISK, volume = "21", number = "4", pages = "8--10", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this second of three related, comparative review essays, Rubingh draws many striking parallels between Doheny-Farina's skeptical claims about computer networks and the similarly skeptical claims about artificial intelligence presented by philosopher Hubert Dreyfus in his 1972 book on {{\em What Computers Can't Do.\/}} Both authors argue that overlooking the importance of geography and physical place leads to serious conceptual problems with computers and with their simulations of real-life activities.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Allen:1997:WNO, author = "Nancy Allen and Ann Blakeslee", title = "{{\em The Wired Neighborhood:\/}} An Online Conversation", journal = j-ASTERISK, volume = "21", number = "4", pages = "11--15", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Allen and Blakeslee construct this third in a series of three comparative review essays in dialog format, so they can conversationally undermine some of Doheny-Farina's pessimism about computer networks. They contend that not only do networks promote geographically scattered professional communities whose members could not otherwise collaborate easily, but networks also sometimes reinforce natural, local communities (towns or school districts) as well.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Doheny-Farina:1997:ISD, author = "Stephen Doheny-Farina", title = "Interview with Stephen Doheny-Farina", journal = j-ASTERISK, volume = "21", number = "4", pages = "16--19", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Author Doheny-Farina comments on all his {{\em Wired Neighborhood\/}} commentators in an interview that immediately follows the three review essays.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Reece:1997:PSTb, author = "Gloria A. Reece", title = "Performance Systems Technology and Computer-Based Instruction ({Part II})", journal = j-ASTERISK, volume = "21", number = "4", pages = "20--25", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this second part of her comprehensive literature-awareness essay (Part I appeared in the August issue), Reece completes her comparison of the two title topics by summarizing several decades in their parallel literature. One detailed table surveys the history of hypertext systems. A second catalogs dozens of journals related to instructional technology. And two other tables graphically summarize key PST and CBI functions and roles.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Dowhal:1997:SDA, author = "Danny Dowhal", title = "A Seven-Dimensional Approach to Graphics", journal = j-ASTERISK, volume = "21", number = "4", pages = "26--37", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the course of this introductory conceptual tour for documentation professionals, Dowhal perceptively and systematically explains, contrasts, and illustrates the design value of points (pixels), lines (vectors), shapes, 2-D graphics that simulate 3-D graphics, true 3-D models, simulated motion, actual animated graphics, and visual material enhanced with emotion, sound, or human interaction.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Girill:1997:TCSb, author = "T. R. Girill", title = "Table of Contents Service for {{\em Journal of Business and Technical Communication}}", journal = j-ASTERISK, volume = "21", number = "4", pages = "38--44", month = nov, year = "1997", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Document processing software always assumes one or another ``model of text.'' The authors of this reprinted classic paper, originally published in the {{\em Journal of Computing in Higher Education\/}} in 1990, compare six different text models to argue that the intellectually strongest as well as the most practical is an ``ordered hierarchy of content objects'' (OHCO). This model also supports SGML. Accompanying this reprint are three commentaries that explore its assumptions and weaknesses. S. Selber contends that the OHCO model is ``arhetorical'' (pp. 26-31). C. Hill notes that HTML confuses the style and content issues raised here (pp. 32-35). And R. S. Dicks thinks the OHCO approach ignores the graphical aspects of text (pp. 36-39). In a closing response, the original authors retrospectively review their earlier claims and reply to each commentator's suggestions (pp. 40-44).", acknowledgement = ack-nhfb, } @Article{Mirel:1998:II, author = "Barbara Mirel", title = "Introduction to this Issue", journal = j-ASTERISK, volume = "22", number = "1", pages = "3--4", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Bader and Nyce draw on their own experience as ethnographers advising those who develop educational software to argue that ``it seems unlikely that cultural analysis [of software users] will ever become part of the tool kit developers and programmers habitually draw upon,'' primarily because ``there is...a demonstrable, fundamental gap between the [rule-governed] knowledge the development community values and [the concrete details] which cultural analysis yields.''", acknowledgement = ack-nhfb, } @Article{Bader:1998:WOS, author = "Gail Bader and James M. Nyce", title = "When Only the Self is Real: Theory and Practice in the Development Community", journal = j-ASTERISK, volume = "22", number = "1", pages = "5--10", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Bowker:1998:RV, author = "Geoffrey C. Bowker", title = "A Room With a View", journal = j-ASTERISK, volume = "22", number = "1", pages = "11--12", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of four analytical commentaries that follow Bader and Nyce's focal paper, Geoffrey Bowker offers several counterexamples and suggests the problem involves more impatience than deep epistemological differences.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Dillon:1998:CAW, author = "Andrew Dillon", title = "Cultural Analysis and What Designers Need To Know", journal = j-ASTERISK, volume = "22", number = "1", pages = "13--17", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In a second commentary on Bader and Nyce, Andrew Dillon points out that ``the leap from [ethnographic] data to design implication is complex'' and that software engineers should not be faulted for making this leap only with care.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Rosson:1998:SDP, author = "Mary Beth Rosson", title = "Synthesizing Diverse Perspectives", journal = j-ASTERISK, volume = "22", number = "1", pages = "18--19", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In a third commentary on Bader and Nyce, Mary Beth Rosson thinks that cultural analysts who employ known ``techniques to ensure sharing and synthesis'' can indeed influence software development.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Simonsen:1998:MRE, author = "Jesper Simonsen and Finn Kensing", title = "Make Room for Ethnography in Design!", journal = j-ASTERISK, volume = "22", number = "1", pages = "20--30", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In a fourth commentary on Bader and Nyce, Jesper Simonsen and Finn Kensing provide their own detailed review of recent projects to argue that, in long-term commercial and educational collaborations, ethnographers can slowly but significantly guide software design by expanding the horizons of software designers.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Nardi:1998:CCC, author = "Bonnie A. Nardi", title = "Concepts of Cognition and Consciousness: Four Voices", journal = j-ASTERISK, volume = "22", number = "1", pages = "31--48", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In a thorough comparative awareness essay enlivened by dry humor and examples drawn from her own career as an applied anthropologist at Apple Computer, Nardi describes the strengths and weaknesses of four theories of consciousness and human cognition: neuroscience, cognitive science, distributed cognition theory, and (her own preference) activity theory. This is a perceptive introductory tour of a very diverse literature, but it also frequently touches on concrete issues in human-computer interaction: ``If you design mediating tools for others (such as computer hardware or software),'' notes Nardi for example, ``you are also responsible, in part, for the consciousness of others'' according to activity theory.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Haramundanis:1998:NS, author = "Kathy Haramundanis", title = "News of the {SIG}", journal = j-ASTERISK, volume = "22", number = "1", pages = "49--51", month = feb, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Introduces the SIGDOC officers elected (or appointed) in mid 1997, and describes the expanded SIGDOC web site.", acknowledgement = ack-nhfb, annote = "news", } @Article{Vick:1998:PPC, author = "Rita Vick", title = "Perspectives on and Problems with Computer-Mediated Teamwork: Current Groupware Issues and Assumptions", journal = j-ASTERISK, volume = "22", number = "2", pages = "3--22", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Technologies designed to facilitate teamwork, especially among physically dispersed teams, are well known but little used. This paper explores the conceptual background for such ``groupware'' and for the resistance to using it, especially among cross-cultural team members at global corporations. Recognized groupware problems include the heavy cognitive burden of learning new software, excessive note keeping, organizational lethargy, and conflicts with the company reward system. Apparent differences among world cultures seem another likely barrier to international adoption of groupware, but this has received little empirical study. Vick proposes experiments to detect whether cultural diversity helps or impedes teamwork, and whether groupware helps or hinders cross-cultural teams. Immediately following Vick's paper, three commentators explore its implications. Brent Auernheimer (23-26) points out that (international) software engineering teams provide good test cases for assessing groupware value. J. C. Nordbotten (27-29) agrees that past studies have neglected distributed and heterogeneous teams, but notes the problems of designing sound experiments on this topic. Finally, Raymond Panko and Susan Kinney (30-33) report studies of their own showing that the more satisfied team members are with their current work, the less incentive they have to adopt demanding, expensive new technologies such as groupware.", acknowledgement = ack-nhfb, } @Article{Auernheimer:1998:GPC, author = "Brent Auernheimer", title = "{GSS}, Professional Culture, Geography, and Software Engineering", journal = j-ASTERISK, volume = "22", number = "2", pages = "23--26", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three commentaries on Vick, Auernheimer points out that international software engineering teams themselves provide good test cases for assessing the value of groupware.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Needham:1998:ETV, author = "Russell K. Needham", title = "{Edward Tufte}'s {{\em Visual Explanations\/}}: {A} Tapestry of Images, Comparisons, and Principles", journal = j-ASTERISK, volume = "22", number = "2", pages = "23--26", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Needham notes that while Tufte's book is rich in examples, its real strength is in his extraction of general design principles from them that have pedagogical value.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Nordbotten:1998:PGC, author = "J. C. Nordbotten", title = "Perspectives on Groupware for Cross-Cultural Teams", journal = j-ASTERISK, volume = "22", number = "2", pages = "27--29", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Vick, Nordbotten agrees that past studies have neglected distributed and heterogeneous teams, but notes the problems of designing really effective experiments on this topic.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{R:1998:STA, author = "{Panko, Raymond R.} and Susan T. Kinney", title = "Satisfaction, Technology Adoption, and Performance in Project Teams", journal = j-ASTERISK, volume = "22", number = "2", pages = "30--33", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Vick, Panko and Kinney report their own studies showing that the more satisfied team members are with their current work, the less incentive they have to adopt demanding, expensive new technologies such as groupware.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Johnson:1998:VMC, author = "Robert. R. Johnson", title = "Visual Meaning: Commentaries on the Continuing Influence of Edward {R}. Tufte", journal = j-ASTERISK, volume = "22", number = "2", pages = "34", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Introduction to this issue's book commentaries.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Allen:1998:PVE, author = "Nancy Allen", title = "Perspectives on {{\em Visual Explanations}}", journal = j-ASTERISK, volume = "22", number = "2", pages = "35--38", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Allen raises three questions about the rhetorical character of Tufte's analysis of visual displays.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Marcus:1998:MDU, author = "Aaron Marcus", title = "Metaphor Design in User Interfaces", journal = j-ASTERISK, volume = "22", number = "2", pages = "43--57", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Marcus draws on his considerable consulting experience to give a practitioner's tour of metaphor use in computer interfaces. He introduces the relevant terms and distinctions as background, then summarizes the history of metaphors in computing, noting both advantages (borrowed familiarity) and disadvantages (failure to transfer easily across cultures). The discussion culminates in a detailed, thoroughly illustrated case study of how Marcus and his colleagues iteratively developed suitable metaphors for use in software to assist travel agents. He also includes over two dozen references on metaphor related to user interfaces.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Bennett:1998:SCU, author = "Laurie Bennett", title = "{SIGDOC98} Conference Update", journal = j-ASTERISK, volume = "22", number = "2", pages = "58--60", month = may, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Where to find program and Quebec City information.", acknowledgement = ack-nhfb, annote = "news", } @Article{Atlas:1998:UEM, author = "Marshall Atlas", title = "The User Edit: Making Manuals Easier to Use", journal = j-ASTERISK, volume = "22", number = "3", pages = "5--6", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "This classic reprint makes available again the concise, innovative, 1981 paper in which Marshall Atlas explains the design benefits of tracking with protocol analysis the attempts of an actual user to try following the instructions in a draft manual before the manual's first version is published. Immediately following Atlas's paper, three commentators explore its implications. Karen Schriver (7-11) examines how such usability testing developed and became an institutionalized part of document design in the decades following Atlas's suggestion. John R. Hayes (12-14) worries that misguided cost-cutting often causes manufacturing firms and school districts to skip ``user edits'' and end up with unproductive hardware and software. And Nina Wishbow (15-20) notes the practical, training value of the user edit in revealing crucial missing information and related flaws that are hard to detect by other means. Atlas responds to the commentators with his own (21-24) retrospective look at the discovery, explanation, and fate of user edits.", acknowledgement = ack-nhfb, annote = "classic reprint", } @Article{Schriver:1998:RAU, author = "Karen Schriver", title = "Reflecting on {Atlas}'s {User Edit}: Changes in Thinking About Usability Between 1981 and 1998", journal = j-ASTERISK, volume = "22", number = "3", pages = "7--11", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three commentaries on Atlas, Schriver examines how such usability testing developed and became an institutionalized part of document design in the decades following Atlas's suggestion.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Hayes:1998:AUE, author = "John R. Hayes", title = "{Atlas}'s {`The User Edit'}: The Impact on Product Assessment", journal = j-ASTERISK, volume = "22", number = "3", pages = "12--14", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Atlas, Hayes worries that misguided cost-cutting often causes manufacturing firms and school districts to skip ``user edits'' and end up with unproductive hardware and software.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Wishbow:1998:SLT, author = "Nina Wishbow", title = "Still Looking for Trouble: Commentary on {Marshall Atlas}'s {`The User Edit'}", journal = j-ASTERISK, volume = "22", number = "3", pages = "15--20", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Atlas, Wishbow notes the practical, training value of the user edit in revealing crucial missing information and related flaws that are hard to detect by other means.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Atlas:1998:UER, author = "Marshall Atlas", title = "The {User Edit} Revisited, or If We're So Smart, Why Ain't We Rich?", journal = j-ASTERISK, volume = "22", number = "3", pages = "24--26", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Atlas responds to the three commentators on his original paper with his own retrospective look at the discovery, explanation, and fate of user edits.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Zimmerman:1998:LFS, author = "Beverly B. Zimmerman", title = "{Linda Flower} and Social Cognition: Constructing a View of the Writing Process", journal = j-ASTERISK, volume = "22", number = "3", pages = "25--37", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Linda Flower has published abundantly about what (student) writers do and think as they write. Beverly Zimmerman's awareness essay analytically and systematically surveys this literature. Her goal is to trace how Flower's original problem-solving treatment evolved into a ``social cognitive model'' as Flower sought to balance the personal and conceptual aspects of writing with the increasingly popular view that writing is a social process shaped by external, cultural forces. Conclusion: ``...neither social nor cognitive [writing] theory makes genuine sense without the other.''", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Girill:1998:TCS, author = "T. R. Girill", title = "Table of Contents Service for (the other) {{\em Journal of Documentation}}", journal = j-ASTERISK, volume = "22", number = "3", pages = "38--63", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Program summary and registration details for the annual conference.", acknowledgement = ack-nhfb, } @Article{Galt:1998:SPT, author = "Phyllis Galt", title = "{SIGDOC98} Program, Travel, and Registration News", journal = j-ASTERISK, volume = "22", number = "3", pages = "64--70", month = aug, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, annote = "news", } @Article{Wright:1998:DIS, author = "Patricia Wright", title = "Designing Information-Supported Performance: The Scope for Graphics", journal = j-ASTERISK, volume = "22", number = "4", pages = "3--10", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Using three psychological studies of the role of graphics in three different documentation projects to illustrate her points, Wright argues against the popular cliche of seeking a standard ``best practice'' to solve documentation problems. She suggests as more beneficial the thoughtful balancing of design tradeoffs by carefully exploiting the boundary conditions specific to each project, using a ``map'' of past research for guidance. Immediately following Wright's paper, four commentators explore its implications. Russell Borland (11-15) looks closely at just how research ``maps'' of various structures and granularities might actually support managing design tradeoffs. Thomas Williams and Judith Ramey (16-20) consider the difficulty of thoroughly representing the documentation ``knowledge matrix'' in a way that both researchers and practitioners will find helpful. And Thyra Rauch (21-25) argues that long-term social studies of users and their task domains may be sufficient to guide documentation tradeoffs in practice.", acknowledgement = ack-nhfb, } @Article{Borland:1998:PUM, author = "Russell Borland", title = "Pushing Us Into the Map", journal = j-ASTERISK, volume = "22", number = "4", pages = "11--15", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 09:23:18 2000", bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three commentaries on Wright, Russell Borland (11-15) looks closely at just how research ``maps'' of various structures and granularities might actually support managing design tradeoffs.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Ramey:1998:CW, author = "Judith Ramey", title = "Commentary on {Wright}", journal = j-ASTERISK, volume = "22", number = "4", pages = "16--20", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Wright, Thomas Williams and Judith Ramey (16-20) consider the difficulty of thoroughly representing the documentation ``knowledge matrix'' in a way that both researchers and practitioners will find helpful.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Williams:1998:CW, author = "Thomas Williams", title = "Commentary on {Wright}", journal = j-ASTERISK, volume = "22", number = "4", pages = "16--20", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Wright, Thomas Williams and Judith Ramey (16-20) consider the difficulty of thoroughly representing the documentation ``knowledge matrix'' in a way that both researchers and practitioners will find helpful.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Rauch:1998:DIU, author = "Thyra Rauch", title = "Designing Information for Users", journal = j-ASTERISK, volume = "22", number = "4", pages = "21--25", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Wright, Thyra Rauch (21-25) argues that long-term social studies of users and their task domains may be sufficient to guide documentation tradeoffs in practice.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Jamieson:1998:UEP, author = "Lauren Jamieson", title = "Unveiling the Extraordinary Possibilities and Implicit Threats of Online Communication", journal = j-ASTERISK, volume = "22", number = "4", pages = "27--31", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three coordinated analytical commentaries on Laura Gurak's Persuasion and Privacy in Cyberspace (Yale, 1997), Jamieson summarizes the book's treatment of two protest movements that were conducted almost entirely by electronic mail (concerning the Lotus MarketPlace consumer database and, separately, the Clipper chip approach to encryption policy).", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Rosenberger:1998:AAC, author = "Lisa Rosenberger", title = "Audience Analysis in Cyberspace: Defining the Invisible", journal = j-ASTERISK, volume = "22", number = "4", pages = "32--36", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this second of three related book commentaries on Gurak's Persuasion and Privacy, Rosenberger shows the relevance to online discussion of a traditional rhetorical tool when she argues that ``while Gurak never uses the phrase `audience analysis', her entire book hinges on the concept.''", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Huse:1998:OCO, author = "Heidi Huse", title = "Is `Online Community' an Oxymoron or a New Reality?", journal = j-ASTERISK, volume = "22", number = "4", pages = "37--44", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this third of three related book commentaries, Huse compares the two ``online communities'' of protesters that formed during the two cases treated in Gurak's Persuasion and Privacy. She finds (with Gurak) that their ethos and their delivery patterns actually just reflect, or ``perhaps even intensify,'' traditional biases and gender patterns familiar in offline discussion.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Longo:1998:KPD, author = "Bernadette Longo", title = "Knowledge Production from Different Worlds: What Can Happen When Technical Writers Speak for Engineers", journal = j-ASTERISK, volume = "22", number = "4", pages = "45--53", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Longo traces the historical path of technical writing since 1900 in the United States to show that while before World War II most technical writers were engineers explaining their own work, after World War II they became mostly humanities-trained communication specialists explaining the work of others. Recently, some engineering schools and writing programs have sought to reclaim this ``knowledge making'' role for engineers themselves, and Longo closes by offering her assessment of this rhetorical trend.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Selber:1998:CPA, author = "Stuart Selber", title = "Call for Papers for {ACM} {SIGDOC} 1999", journal = j-ASTERISK, volume = "22", number = "4", pages = "54--56", month = nov, year = "1998", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "How to contribute to the program of the SIGDOC 1999 annual conference.", acknowledgement = ack-nhfb, annote = "news", } @Article{Valentino:1999:ITW, author = "Mattio Valentino", title = "Information, Technical Writing, Knowledge, and Power", journal = j-ASTERISK, volume = "23", number = "1", pages = "3--18", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this paper Valentino reproduces and discusses Marin County Resolution 97-20 (protesting NASA's launch of the Cassini spacecraft on which 72 pounds of plutonium were used to generate power) and NASA's informal and formal responses to that resolution (in which they summarize the technical arguments for Cassini's safety). His rhetorical analysis of these documents concludes that those ``fluent in the privileged discourse of science'' have disproportionate influence on public policy, even when health threats are involved. Three open commentaries accompany Valentino's article. In the first, Gregory Clark argues that ``it is not the authority of knowledge'' that dominates public policy, but rather ``the authority of expertise,'' which comes primarily from institutional affiliation (19-21). In the second, Regina Lundgren contends that ``their use of technical and bureaucratic language'' often actually isolates scientists from power and from influence over democratic decision making (22-24). In the third, Larry Shuman shows by using public documents that the facts of the Marin/Cassini safety dispute fail to support the analysis that Valentino offers (25-27).", acknowledgement = ack-nhfb, } @Article{Clark:1999:TWA, author = "Gregory Clark", title = "Technical Writing and the Authority of Expertise", journal = j-ASTERISK, volume = "23", number = "1", pages = "19--21", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three commentaries on Valentino, Gregory Clark argues that ``it is not the authority of knowledge'' that dominates public policy, but rather ``the authority of expertise,'' which comes primarily from institutional affiliation (19-21).", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Lundgren:1999:BP, author = "Regina Lundgren", title = "Balance of Power", journal = j-ASTERISK, volume = "23", number = "1", pages = "22--24", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Valentino, Regina Lundgren contends that ``their use of technical and bureaucratic language'' often actually isolates scientists from power and from influence over democratic decision making (22-24).", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Kayten:1999:CCS, author = "Gerald Kayten", title = "Commentary on a Case Study of {NASA}'s {Cassini Project}", journal = j-ASTERISK, volume = "23", number = "1", pages = "25--27", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Valentino, Larry Shuman and Gerald Kayten show by using public documents that the facts of the Marin/Cassini safety dispute fail to support the analysis that Valentino offers (25-27).", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Shuman:1999:CCS, author = "Larry Shuman", title = "Commentary on a Case Study of {NASA}'s {Cassini Project}", journal = j-ASTERISK, volume = "23", number = "1", pages = "25--27", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Valentino, Larry Shuman and Gerald Kayten show by using public documents that the facts of the Marin/Cassini safety dispute fail to support the analysis that Valentino offers (25-27).", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Wishbow:1999:HSH, author = "Nina Wishbow", title = "Home Sweet Home? Where Do Technical Communication Departments Belong", journal = j-ASTERISK, volume = "23", number = "1", pages = "28--34", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Wishbow takes up the influential but often neglected problem of where technical communication departments should best be located within the structure of large corporations or agencies. She systematically compares six different ways to place technical communicators in an organization, explicitly listing the varied strengths and weaknesses of each alternative and drawing out their social, political, and financial consequences.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Haramundanis:1999:LBL, author = "Kathy Haramundanis", title = "Looking Backward, Looking Forward", journal = j-ASTERISK, volume = "23", number = "1", pages = "35--36", month = feb, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Notes from the SIGDOC chair.", acknowledgement = ack-nhfb, annote = "news", } @Article{Guzdial:1999:SLU, author = "Mark Guzdial", title = "Supporting Learners as Users", journal = j-ASTERISK, volume = "23", number = "2", pages = "3--13", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Guzdial points out the demanding hierarchy of educational goals that confront students whenever they ``are in the position of being users of unmodified software like that used by professionals in their field, while they are still learning the [basic] knowledge of professionals in the field'' (7). He then explains two fairly inexpensive scaffolding techniques that have helped compensate for these demands in his classes: (1) sharing a case library with each case ``presented at multiple levels of detail,'' and (2) starting a collaborative web site where students exchange problem-solving examples. Both techniques improved student motivation as well as information. Three open commentaries immediately follow Guzdial's paper. In the first, Andrea diSessa argues for a more revolutionary ``literacy model,'' in which students learn ``one very rich piece of software, a computational medium, and reuse that skill again and again over many years in multiple contexts'' (14-18). In the second, Stephen Draper notes that because most software users resemble Guzdial's educational learners in trying to do real work while learning new tools, his example-based and learner-created documentation techniques could have wide applicability (19-24). In the third commentary, Hans van der Meij scrutinizes Guzdial's own assumptions and web-site features, and contends that the alleged benefits of student collaboration deserve more careful study (25-31). All three commentators place their remarks in the larger context of constructivism and ``minimal manuals.''", acknowledgement = ack-nhfb, } @Article{DiSessa:1999:HSS, author = "Andrea DiSessa", title = "How Should Students Learn?", journal = j-ASTERISK, volume = "23", number = "2", pages = "14--18", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 09:24:41 2000", bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of three commentaries on Guzdial, Andrea diSessa argues for a more revolutionary ``literacy model,'' in which students learn ``one very rich piece of software, a computational medium, and reuse that skill again and again over many years in multiple contexts.''", acknowledgement = ack-nhfb, } @Article{Draper:1999:SUL, author = "Stephen Draper", title = "Supporting Use, Learning, and Education. (1999)", journal = j-ASTERISK, volume = "23", number = "2", pages = "19--24", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of three commentaries on Guzdial, Stephen Draper notes that because most software users resemble Guzdial's educational learners in trying to do real work while learning new tools, his example-based and learner-created documentation techniques could have wide applicability.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{VanderMeij:1999:SRU, author = "Hans {Van der Meij}", title = "Supporting the Reader as User", journal = j-ASTERISK, volume = "23", number = "2", pages = "25--31", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the third of three commentaries on Guzdial, Hans van der Meij scrutinizes Guzdial's own assumptions and web-site features, and contends that the alleged benefits of student collaboration deserve more careful study.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Dubinsky:1999:FWL, author = "James Dubinsky", title = "Fifteen Ways of Looking at Minimalism", journal = j-ASTERISK, volume = "23", number = "2", pages = "34--47", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this first of two related, extended book commentaries on John Carroll's {{\em Minimalism Beyond the Nurnberg Funnel\/}}, Dubinsky systematically surveys and compares the 15 contributions to this anthology on computer documentation theory. All the essays either clarify minimalist design principles or critically explore how well minimalism deals with current documentation challenges. The commentary ends with a retrospective personal interview with John Carroll, highlighting his own hindsight views on minimalism's development and likely future.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Lodor:1999:PPP, author = "Eric Lodor", title = "The Proven and Potential Promises of Minimalism for Technical Communicators", journal = j-ASTERISK, volume = "23", number = "2", pages = "48--56", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this second of two related, extended book commentaries on John Carroll's {{\em Minimalism Beyond the Nurnberg Funnel\/}}, Lodor focuses on minimalist documentation design from the practitioner's perspective. His comments probe especially those chapters that debate whether minimalism is applicable to complex domains, to the needs of expert users, and to corporate publishing environments where cost dominates quality (or at least usability) as a documentation priority.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Marsh:1999:ETW, author = "C. Hugh Marsh", title = "The Engineer as Technical Writer and Document Designer", journal = j-ASTERISK, volume = "23", number = "2", pages = "57--61", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "As corporate downsizing shrinks the professional editorial staffs available to support many engineering departments, working engineers are increasingly expected to handle their own technical writing and document design. Marsh tells how UC Santa Barbara's engineering program has responded to this trend by increasing its required writing courses, and how those engineering writing courses are structured to meet changing student needs.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Selber:1999:SPP, author = "Stuart Selber", title = "{SIGDOC} 1999 Program Preview", journal = j-ASTERISK, volume = "23", number = "2", pages = "62--63", month = may, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Planned features and highlights of the SIGDOC 1999 conference.", acknowledgement = ack-nhfb, annote = "news", } @Article{Waite:1999:ICR, author = "Bob Waite", title = "Introduction to this Classic Reprint and Commentaries", journal = j-ASTERISK, volume = "23", number = "3", pages = "2--3", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Waite explains why the STOP report was selected as a JCD classic reprint and the stance each of four commentators takes in retrospectively assessing its significance.", acknowledgement = ack-nhfb, annote = "introduction", } @Article{Tracey:1999:STO, author = "J. R. Tracey and D. E. Rugh and W. S. Starkey", title = "Sequential Thematic Organization of Publications ({STOP})", journal = j-ASTERISK, volume = "23", number = "3", pages = "4--68", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "The Sequential Thematic Organization of Publications (STOP) is an influential, controversial, highly structured method for planning and then producing multi-author technical reports (especially proposals) that was developed at Hughes Aircraft in the 1960s. This classic reprint reproduces (with permission) the entire original STOP analysis (long out of print), including the explanatory diagrams, followed by four contemporary commentaries that discuss its impact over the last 30 years. Author Wendel Starkey also offers his own look back at STOP's significance (102-103).", acknowledgement = ack-nhfb, annote = "classic reprint", } @Article{Price:1999:SLH, author = "Jonathan Price", title = "{STOP}: Light on the History of Outlining", journal = j-ASTERISK, volume = "23", number = "3", pages = "69--78", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "By providing a detailed and thoroughly referenced review of the history of outlining, Price argues that ``the STOP team took outlining as far as they could on paper'' (76), and they even anticipated recent developments in flexible, electronic outlining. STOP criticizes static, classificatory outlines in favor of active, thematic outlines (presented as storyboards), thus promoting the view (favored by Price) that revisable outlining can be a key feature of persuasive collaborative writing.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Bernstein:1999:AHS, author = "Mark Bernstein", title = "Anticipations of Hypertext: {STOP} and the Literary Machine", journal = j-ASTERISK, volume = "23", number = "3", pages = "79--86", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "``In addressing document engineering needs of the 1960s,'' contends Bernstein, ``STOP anticipates the [hypertext] documentation controversies of the 1990s'' (79), including debates about the importance of information modularity, the value of ``explicit hierarchical structure and persuasive navigational cues'' (81), and the role of images in technical text. But STOP overlooked the impact of both audience diversity and reader participation in interpreting complex publications.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Horn:1999:TAM, author = "Robert Horn", title = "Two Approaches to Modularity: Comparing the {STOP} Approach with Structured Writing", journal = j-ASTERISK, volume = "23", number = "3", pages = "87--95", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Both STOP and information mapping's ``structured writing'' reject unmodular prose composition as ineffective. But Horn looks below the surface to find many underlying differences: where STOP is broadly formulaic, structured writing invokes detailed content analysis, instructional design techniques, an elaborate scheme for creating variable-sized modules, and similarly complex rules for text-graphics integration.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Weiss:1999:BAT, author = "Edmund H. Weiss", title = "Bits, Atoms, and the Technical Writer: The Rhetoric of {STOP}", journal = j-ASTERISK, volume = "23", number = "3", pages = "96--101", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Weiss, for whom STOP's proposal-design technique ``was the only important innovation in technical communication since Aristotle,'' complains here that ``the assertive rhetoric of STOP--in which authors took complete responsibility for the actual physical form of their message--is yielding to a passive or neutral rhetoric in which writers create resources and the readers/receivers extract and shape the message to suit their preferences'' (96).", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Starkey:1999:ARC, author = "Wendel S. Starkey", title = "Author's Response to Commentaries", journal = j-ASTERISK, volume = "23", number = "3", pages = "102--103", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Original STOP co-author Starkey notes in retrospect how important STOP was in managing multi-author projects and in giving editors a key role in guiding proposal structure.", acknowledgement = ack-nhfb, annote = "introduction", } @Article{Johnson-Eilola:1999:SPT, author = "Johndan Johnson-Eilola", title = "{SIGDOC99} Program, Travel, and Registration News", journal = j-ASTERISK, volume = "23", number = "3", pages = "104--108", month = aug, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "Program summary and registration details for the annual conference.", acknowledgement = ack-nhfb, annote = "news", } @Article{Winograd:1999:DIC, author = "Terry Winograd", title = "Documentation, Interaction, and Conversation", journal = j-ASTERISK, volume = "23", number = "4", pages = "3--7", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "From the perspective of an artificial intelligence researcher now acquainted with digital libraries, Winograd argues that documentation, however well executed, is never an end in itself but always just a means to user performance, ``a part of getting something done that they care about.'' He compares documentation use with other user ``conversations'' (with software and other people) to contend that ``there is no boundary at which the interface stops and the documentation begins'' (5). Hence an awareness of ``how people actually work in living situations'' (7) is crucial for good documentation design. Two open commentaries immediately follow Winograd's paper. In the first, Whitney Quesenbery (8-11) elaborates on the holistic, integrative role of documentation (which Winograd admits near the end of his paper). Writers are often the only staff members who see a whole product from the user's perspective, and their insight into user mental models should have influence earlier in the design process. In the second commentary, Dennis Wixon (12-14) examines Winograd's examples again and finds that in designing both documentation and product interfaces the best goal is to match user needs in diversity as well as in grain size.", acknowledgement = ack-nhfb, } @Article{Quesenbery:1999:DHR, author = "Whitney Quesenbery", title = "Documentation's Holistic Role", journal = j-ASTERISK, volume = "23", number = "4", pages = "8--11", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the first of two commentaries on Winograd, Whitney Quesenbery elaborates on the holistic, integrative role of documentation (which Winograd admits near the end of his paper). Writers are often the only staff members who see a whole product from the user's perspective, and their insight into user mental models should have influence earlier in the design process.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Wixon:1999:RDI, author = "Dennis Wixon", title = "Rethinking Documentation and Interface: Reflections on Categorical Approaches", journal = j-ASTERISK, volume = "23", number = "4", pages = "12--14", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In the second of two commentaries on Winograd, Dennis Wixon examines Winograd's examples again and finds that in designing both documentation and product interfaces the best goal is to match user needs in diversity as well as in grain size.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Ober:1999:AVU, author = "John Ober", title = "Assisting the Virtual User", journal = j-ASTERISK, volume = "23", number = "4", pages = "15--21", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "With examples drawn from the web interface to the California Digital Library, Ober argues in this awareness essay that a gentle return to some of the goals of earlier artificial intelligence projects could build flexible user assistance into otherwise confusing software interfaces. ``Confusion recognizers'' that deploy help ``just in time'' to overcome barriers, and ``pedagogically aware'' features that educate uses as well as merely rescue them, are two promising (though seldom seen) examples of such adaptive online assistance.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Brady:1999:EES, author = "M. Ann Brady", title = "Expanding {English} Studies to Include Workplace Writing", journal = j-ASTERISK, volume = "23", number = "4", pages = "23--26", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this first of three related, extended book commentaries on Garay and Berhnardt's {{\em Expanding Literacies\/}}, Brady summarizes many of the essays in this anthology on teaching technical writing in high schools and community colleges. She then expresses her concern that ``what the collection does not offer is resistance to conventional notions of teachers serving industry uncritically, reviewing and revising their pedagogy without asking for what purpose...''", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Johnson:1999:EPL, author = "Evelyn Johnson", title = "(Ex)panding (Lit)eracies: Taking {English} out of Bounds", journal = j-ASTERISK, volume = "23", number = "4", pages = "27--29", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this second of three related, extended book commentaries on Garay and Berhnardt's {{\em Expanding Literacies\/}}, Johnson acknowledges that ``the authors manage to make the case that English instruction must include literacies that students will use in their work lives.'' But she urges curricular reform that still leaves students with a ``wide-angle lens on the world and a critique in their hearts,'' and that leaves teachers victorious in any corporate ``power plays within the community of the school.''", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Sullivan:1999:WAN, author = "Dale Sullivan", title = "Worries About the New Literacies", journal = j-ASTERISK, volume = "23", number = "4", pages = "30--34", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "In this third of three related, extended book commentaries on Garay and Berhnardt's {{\em Expanding Literacies\/}}, Sullivan as ``critic of technological society'' debates with Sullivan as ``practical rhetorician'' about whether this book's advice is healthy or unhealthy for schools and their students. Reluctant to give up the usual humanistic emphasis in writing classes, he nevertheless recognizes that ``contextualized writing in real world situations'' is just what he himself advocated during his days directing a ``writing across the curriculum'' university program.", acknowledgement = ack-nhfb, annote = "book commentary", } @Article{Perlman:1999:HBS, author = "Gary Perlman", title = "The {HCI} Bibliography and {SIGDOC}", journal = j-ASTERISK, volume = "23", number = "4", pages = "36", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "The URL, description, and coverage policy of a web site that unifies most of the HCI literature.", acknowledgement = ack-nhfb, annote = "news", } @Article{Jones:1999:ISC, author = "Susan B. Jones", title = "{IPCC\slash SIGDOC} 2000 Call for Papers", journal = j-ASTERISK, volume = "23", number = "4", pages = "37--38", month = nov, year = "1999", CODEN = "ASTRF7", ISSN = "0731-1001", bibdate = "Wed Dec 06 08:46:56 2000", bibsource = "http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.math.utah.edu/pub/tex/bib/jcd.bib", abstract = "How to contribute to the joint IPCC/SIGDOC international conference at Cambridge, MA, in September, 2000.", acknowledgement = ack-nhfb, annote = "news", } %%% ==================================================================== %%% Bibliography entries for the ACM Journal of Computer Documentation @Article{Girill:2000:EPP, author = "T. R. Girill", title = "Editorial: a publishing plan fulfilled", journal = j-JCD, volume = "24", number = "1", pages = "1--2", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p1-girill/", acknowledgement = ack-nhfb, } @Article{Martinez:2000:ILI, author = "Margaret Martinez", title = "Intentional Learning in an Intentional World", journal = j-JCD, volume = "24", number = "1", pages = "3--20", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p3-martinez/", abstract = "Starting with the hypothesis that affective and cognitive audience features are as important as the traditional cognitive ones when making instruction suitable for learners, Martinez uses multiple, repeated-measures, univariate ANOVAs to experimentally assess the interaction of affective ``learner orientation'' with learner environment (in this case, instructional software). Her results showed that (adult) students were most satisfied when working ``in the environment which closely suited their learning orientation,'' although achievement effects were ambiguous. Extensive background references are included. Three open commentaries immediately follow this paper.", acknowledgement = ack-nhfb, } @Article{Kirkley:2000:EBC, author = "Jamie Kirkley and Thomas Duffy", title = "Expanding Beyond a Cognitivist Framework", journal = j-JCD, volume = "24", number = "1", pages = "21--24", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p21-kirkley/", abstract = "In this first of three commentaries on Martinez, Kirkley and Duffy argue that while the goal of tailoring learning environments to each learner's needs is desirable, it is also much more intricate than Martinez's approach allows. Because ``learner differentiation is endlessly complex...it is important to go beyond [her] four categories of learner orientations'' when planning instruction, especially computer-mediated instruction.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Mehlenbacher:2000:ION, author = "Brad Mehlenbacher", title = "Intentionality and Other ``Nonsignificant'' Issues in Learning: Commentary on {Margaret Martinez}'s {{\em Intentional Learning in an Intentional World}}", journal = j-JCD, volume = "24", number = "1", pages = "25--30", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p25-mehlenbacher/", abstract = "In this second of three commentaries on Martinez, Mehlenbacher praises her ``useful framework for evaluating the success or failure of particular learning environments.'' But he notes that intentionality is really just one among five dimensions of instructional situations (learner background, learner tasks, social dynamics, instructional methods, and learning tools) that all interact to influence educational outcomes.", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Russell:2000:CIL, author = "Thomas L. Russell", title = "Commentary on {{\em Intentional Learning in an Intentional World}}", journal = j-JCD, volume = "24", number = "1", pages = "31--32", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-1/p31-russell/", abstract = "ACM journal of computer documentation 24, no. 1:31-32. In this third of three commentaries on Martinez, Russell warns not to take Martinez's results (which involved an online course) as somehow endorsing computerized adaptive-learning techniques to the exclusion of other delivery technologies, because ``research has proven that it is impossible to show learning advantages of one technology over another.''", acknowledgement = ack-nhfb, annote = "commentary", } @Article{Sutliff:2000:IAI, author = "Kristene Sutliff", title = "Integrating Academics and Industry: {A} Challenge for Both Sides", journal = j-JCD, volume = "24", number = "1", pages = "33--38", month = feb, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p33-sutliff/", abstract = "ACM journal of computer documentation 24, no. 1:33-38. The need to produce technical communication graduates comfortable with current tools, trends, and publishing techniques often competes for scarce resources with the need to share and promote basic, enduring principles of usable information. Sutliff urges university faculty and industry practitioners alike to overcome this problem through more collaborative projects, such as mentoring, shadowing, fellowships, advisory boards, guest lectures, and equipment sharing.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Halpern:2000:CCR, author = "Joseph Y. Halpern", title = "{CoRR}: {A} Computing Research Repository", journal = j-JCD, volume = "24", number = "2", pages = "41--48", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p41-halpern/", abstract = "Halpern describes the decisions by which the Association for Computing Machinery integrated good features from the Los Alamos e-print (physics) archive and from Cornell University's Networked Computer Science Technical Reference Library to form their own open, permanent, online ``computing research repository'' (CoRR). Submitted papers are not refereed and anyone can browse and extract CoRR material for free, so CoRR's eventual success could revolutionize computer science publishing. But Halpern, a CoRR co-founder, acknowledges that several serious challenges remain: some journals forbid online preprints, the CoRR user interface is cumbersome, submissions are only self-indexed (no professional library staff manages the archive), and long-term funding is uncertain. In a separate piece in the same issue (72-77), Halpern replies to four commentaries on this proposal.", acknowledgement = ack-nhfb, keywords = "archiving; collaboration; copyright; journal policies; preprints", subject = "Information Systems --- Information Storage and Retrieval --- Digital Libraries (H.3.7)", } @Article{Armbruster:2000:IOR, author = "David L. Armbruster", title = "Issues of Online Research Repositories from the Perspective of the Biomedical Sciences", journal = j-JCD, volume = "24", number = "2", pages = "49--53", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p49-armbruster/", abstract = "In this first of four commentaries on Halpern's repository plan, David Armbruster explains how even though most biomedical publishers explicitly forbid online prepublication of articles in web sites or online repositories, electronic information-sharing projects are still spreading rapidly among biomed workers because of the scientific benefits and the reduced publication costs. As with computer science repositories, however, access and archiving issues remain important and troublesome.", acknowledgement = ack-nhfb, annote = "commentary", subject = "Information Systems --- Information Storage and Retrieval --- Digital Libraries (H.3.7)", } @Article{Carr:2000:UBA, author = "Les Carr and Steve Hitchcock and Wendy Hall and Stevan Harnad", title = "A Usage Based Analysis of {CoRR}", journal = j-JCD, volume = "24", number = "2", pages = "54--59", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p54-carr/", abstract = "In this second of four commentaries on Halpern's repository plan, four members of the Open Citation Project, Univ. of Southampton, UK (Les Carr, Steve Hitchcock, Wendy Hall, and Stevan Harnad) assess CoRR's past and likely future roles by analyzing actual usage statistics (such as submissions/month) for it and related online archives. They praise CoRR's ``policy and design decisions'' but argue for ``more effective promotion, stronger support,...and a clearer relationship with refereed journals.''", acknowledgement = ack-nhfb, annote = "commentary", keywords = "computing research repository; CoRR; eprint archives; open archives", subject = "Information Systems --- Information Systems Applications --- Communications Applications (H.4.3)", } @Article{Prekeges:2000:DCV, author = "James Prekeges", title = "The Dilemma of Credibility vs. Speed", journal = j-JCD, volume = "24", number = "2", pages = "60--63", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p60-prekeges/", abstract = "In this third of four commentaries on Halpern's repository plan, James Prekeges points out how CoRR's implicitly constrained but officially open acceptance policy for submitted papers raises concerns about both censorship and credibility at once. To avoid refereeing the incoming papers yet still help readers assess their relative merits, Prekeges suggests using coordinated public comments and ratings in the manner of some online auctions and booksellers.", acknowledgement = ack-nhfb, annote = "commentary", keywords = "censorship; credibility; research evaluation", subject = "Information Systems --- Information Storage and Retrieval --- Digital Libraries (H.3.7)", } @Article{vanLoon:2000:CRR, author = "A. J. van Loon", title = "A Computing Research Repository: Why Not Solve the Problems First?", journal = j-JCD, volume = "24", number = "2", pages = "64--71", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p64-van_loon/", abstract = "In this fourth of four commentaries on Halpern's repository plan, A. J. van Loon notes that CoRR's lack of refereeing threatens the quality of reports deposited, that the database is far from comprehensive in scope, that no sound, permanent financial basis has been provided to continue long-term CoRR service, and that lack of version control could easily confuse prospective users of deposited material. He urges prompt repair of all four problems, before they cause CoRR's ``premature death.''", acknowledgement = ack-nhfb, annote = "commentary", keywords = "publishing costs; refereeing; superdatabase; versioning", subject = "Information Systems --- Information Storage and Retrieval --- Digital Libraries (H.3.7)", } @Article{Halpern:2000:RCC, author = "Joseph Y. Halpern", title = "A response to the commentaries on {CoRR}", journal = j-JCD, volume = "24", number = "2", pages = "72--77", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p72-halpern/", acknowledgement = ack-nhfb, keywords = "archiving; collaboration; copyright; journal policies; preprints", subject = "Information Systems --- Information Storage and Retrieval --- Digital Libraries (H.3.7)", } @Article{Johnson:2000:NOI, author = "Robert R. Johnson", title = "{Nardi} and {O'Day}'s information ecologies: using technology with heart", journal = j-JCD, volume = "24", number = "2", pages = "78--78", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p78-johnson/", acknowledgement = ack-nhfb, } @Article{Hart-Davidson:2000:CGR, author = "William Hart-Davidson", title = "Confessions of a Gardener: {A} Review of Information Ecologies", journal = j-JCD, volume = "24", number = "2", pages = "79--84", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p79-hart-davidson/", abstract = "In this first of three commentaries on Nardi and O'Day's Information Ecologies, Hart-Davidson places the text and its prime metaphors (ecology, keystone species, environmental ``gardening'') in the mediating tradition that seeks a middle ground between rigid technological determinism and indifferent value neutrality. This biological approach to situated computer use makes interesting reading, but the stories may not be compelling evidence that users really can shape technological change from the local level.", acknowledgement = ack-nhfb, annote = "book commentary", keywords = "information ecology; participation; technical communication; technology theory; user-centered design", subject = "Information Systems --- Information Interfaces and Presentation --- User Interfaces (H.5.2)", } @Article{Ranney:2000:HIE, author = "Frances J. Ranney", title = "At the Heart of Information Ecologies: Invisibility and Technical Communication", journal = j-JCD, volume = "24", number = "2", pages = "85--90", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p85-ranney/", abstract = "In this second of three commentaries on Nardi and O'Day's Information Ecologies, Ranney notes how the authors' ecology metaphor provides a useful supplement to other ways of describing the interaction of people with technology. However, it fails to recognize the key role of professional technical communicators (in surprising contrast with librarians) in such human-computer interactions.", acknowledgement = ack-nhfb, annote = "book commentary", keywords = "technical communication; technological determinism; user-centered design", subject = "Computing Milieux --- Computers and Society --- Miscellaneous (K.4.m)", } @Article{Selfe:2000:RAI, author = "Dickie Selfe and Dawn Hayden", title = "A Review and Applications of Information Ecologies", journal = j-JCD, volume = "24", number = "2", pages = "91--102", month = may, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-2/p91-selfe/", abstract = "In this third of three commentaries on Nardi and O'Day's Information Ecologies, Hayden notes how well their biological approach also fits with articulation theory (in rhetoric), since both encourage spelling out alternatives and consequences so as to avoid oversimplified choices about the technology we use. Selfe reviews the relevance of their case studies to promoting suitable technological improvements in K-12 education and finds concerns (about adequate social rewards and sustainability) along with promising parallels.", acknowledgement = ack-nhfb, annote = "book commentary", keywords = "articulation theory; education; participatory design; technical communication; user-centered design", subject = "Computing Milieux --- Computers and Society --- Miscellaneous (K.4.m)", } @Article{Waite:2000:ICR, author = "Bob Waite", title = "Introduction to this classic reprint and commentaries", journal = j-JCD, volume = "24", number = "3", pages = "105--106", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p105-waite/", acknowledgement = ack-nhfb, } @Article{Klare:2000:MRU, author = "George R. Klare", title = "The Measurement of Readability: Useful Information for Communicators", journal = j-JCD, volume = "24", number = "3", pages = "107--121", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p107-klare/", abstract = "This classic reprint (with permission) reproduces chapter 1 of George R. Klare's influential overview of readability studies and formulas. This chapter summarizes the strategic lessons from the larger book for both writing readable prose and assessing it afterward. Four open commentaries immediately follow this reprint.", acknowledgement = ack-nhfb, } @Article{Hargis:2000:RCD, author = "Gretchen Hargis", title = "Readability and Computer Documentation", journal = j-JCD, volume = "24", number = "3", pages = "122--131", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p122-hargis/", abstract = "In this first of four commentaries on Klare's reprint, Gretchen Hargis argues that traditional readability concerns are alive and well, but subsumed within several more recent documentation ``quality'' efforts. For example, concerns with interestingness and translatability for global markets, with audience analysis and task sufficiency, and with other broad improvements in reader appropriateness of technical text all incorporate readability features, but often in ways not easily measured by any formula.", acknowledgement = ack-nhfb, annote = "commentary", keywords = "minimalism; quality measurements; task sufficiency", } @Article{Redish:2000:RFE, author = "Janice Redish", title = "Readability formulas have even more limitations than {Klare} discusses", journal = j-JCD, volume = "24", number = "3", pages = "132--137", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p132-redish/", abstract = "In this second of four commentaries on Klare's reprint, Janice (Ginny) Redish offers a literature review that reveals many technical weaknesses of readability formulas (when compared to direct usability testing with typical readers): they were developed for children's school books, not adult technical documentation; they ignore between-reader differences and the effects of content, layout, and retrieval aids on text usefulness; they emphasize countable features at the expense of more subtle contributors to text comprehension.", acknowledgement = ack-nhfb, annote = "commentary", keywords = "reliability; text comprehension; usability testing", } @Article{Schriver:2000:RFN, author = "Karen A. Schriver", title = "Readability Formulas in the New Millennium: What's the Use?", journal = j-JCD, volume = "24", number = "3", pages = "138--140", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p138-schriver/", abstract = "In this third of four commentaries on Klare's reprint, Karen Schriver contents that while readability formulas were intended as a quick benchmark for indexing readability, they are inherently unreliable: they depend on criterion (calibration) passages too short to reflect cohesiveness, too varied to support between-formula comparisons, and too text-oriented to account for the effects of lists, enumerated sequences, and tables on text comprehension. But readability formulas did spark decades of research on what comprehension really involves.", acknowledgement = ack-nhfb, annote = "commentary", keywords = "criterion passages; reliability; validity", } @Article{Zibell:2000:KUI, author = "Kristin Zibell", title = "{Klare}'s ``useful information'' is useful for {Web} designers", journal = j-JCD, volume = "24", number = "3", pages = "141--147", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p141-zibell/", abstract = "In this fourth of four commentaries on Klare's reprint, Kristin Zibell shows the many ways in which the writing principles that Klare recommended 37 years ago to promote high readability scores still apply to web-site design. Behind the pursuit of readability lies audience analysis, a concern with the intellectual level, previous experience, motivation, and reading goals of one's intended audience. Suitably adjusted to take account of online interactivity, those same concerns should guide design work on web structure and interfaces today.", acknowledgement = ack-nhfb, annote = "commentary", keywords = "audience analysis; user goals; web architecture", } @Article{Klare:2000:RCD, author = "George R. Klare", title = "Readable Computer Documentation", journal = j-JCD, volume = "24", number = "3", pages = "148--168", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p148-klare/", abstract = "Klare's retrospective look at his book and the commentary on it shows earlier advice still relevant to both predicting and producing readable writing. For prediction, refined readability formulas with stronger criterion passages and updated familiar-word lists have appeared, although the computerization of readability tests sometimes encourages misapplying or misinterpreting them when screening text. For production, attention to sentence construction, word characteristics, and information density remains relevant to both drafting and revising computer documentation for readability, especially since reading speed and reader preference often interact with comprehension in practical settings.", acknowledgement = ack-nhfb, annote = "commentary response", keywords = "comprehension; document drafting; readability formulas", } @Article{Spinuzzi:2000:GEO, author = "Clay Spinuzzi and Mark Zachry", title = "Genre Ecologies: An Open-System Approach to Understanding and Constructing Documentation", journal = j-JCD, volume = "24", number = "3", pages = "169--181", month = aug, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:40 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-3/p169-spinuzzi/", abstract = "Arguing that the current approaches to understanding and constructing computer documentation are based on flawed assumptions, Clay Spinuzzi and Mark Zachry unfold an alternative approach. Using two historical case studies, they describe how viewing texts and their contexts as ``genre ecologies'' provides needed new insights into the complex ways that people use texts related to computers. This framework helps both users and writers take account of contingency, decentralization, and stability in the use of computer documentation. Three helpful heuristic tools arise from this genre-ecologies perspective: exploratory questions, genre-ecology diagrams, and organic engineering.", acknowledgement = ack-nhfb, annote = "awareness essay", } @Article{Mirel:2000:PPP, author = "Barbara Mirel", title = "Product, Process, and Profit: The Politics of Usability in a Software Venture", journal = j-JCD, volume = "24", number = "4", pages = "185--203", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p185-mirel/", abstract = "By recounting her often dramatic personal adventures for two years as usability manager at a small start-up software firm, Mirel shows how social and political forces (``leadership conflicts, factional disputes, renegade efforts, alliances and betrayals'') can overwhelm intellectual forces in influencing the adoption of usability improvements. Three open commentaries immediately follow Mirel's paper. In the first, Patricia Carlson (204-212) places the problem of usability adoption into the larger context of current work-place trends. In the second, Clay Spinuzzi (213-219) argues that the inadequacy of the traditional threefold rhetorical framework (of audience, purpose, and context) lies behind the usability failures that Mirel recounts. In the third, Eric Wiebe (220-226) looks at broader issues of group dynamics, leadership, values, and what he calls ``deep reality.''", acknowledgement = ack-nhfb, keywords = "goal conflict; political support; sociology; usability", subject = "Computing Milieux --- Computers and Society --- Organizational Impacts (K.4.3)", } @Article{Carlson:2000:ITE, author = "Patricia A. Carlson", title = "Information Technology and the Emergence of a Worker-Centered Organization", journal = j-JCD, volume = "24", number = "4", pages = "204--212", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p204-carlson/", abstract = "In the first of three commentaries on Mirel, Carlson places the problem of usability adoption into the larger context of current work-place trends. She sees a shift from technology-centered to user- and consumer-centered products (such as groupware and networked information) that indirectly promotes ``cognitive facilitation'' and hence usability in the long term.", acknowledgement = ack-nhfb, annote = "commentary", subject = "Computing Milieux --- Management of Computing and Information Systems --- Project and People Management (K.6.1); Computing Milieux --- Computers and Society --- Organizational Impacts (K.4.3)", } @Article{Spinuzzi:2000:EBS, author = "Clay Spinuzzi", title = "Exploring the Blind Spot: Audience, Purpose, and Context in ``Products, Process, and Profit''", journal = j-JCD, volume = "24", number = "4", pages = "213--219", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p213-spinuzzi/", abstract = "In the second of three commentaries on Mirel, Spinuzzi argues that the inadequacy of the traditional threefold rhetorical framework (of audience, purpose, and context) lies behind the usability failures that Mirel recounts. He suggests sociologically broader approaches (activity theory, distributed cognition, actor-network theory) as better alternatives.", acknowledgement = ack-nhfb, annote = "commentary", generalterms = "Documentation; Human Factors", keywords = "politics of usability; sociocultural theory; systems theory", subject = "Information Systems --- Information Interfaces and Presentation --- User Interfaces (H.5.2)", } @Article{Wiebe:2000:DRF, author = "Eric N. Wiebe", title = "Deep Realities: The Fit of Usability in Business", journal = j-JCD, volume = "24", number = "4", pages = "220--226", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p220-wiebe/", abstract = "In the third of three commentaries on Mirel, Wiebe revisits the way individuals interact with their (work-place) organization, and he uses parts from Mirel's story to illustrate the effect of group dynamics, leadership, values, and what he calls ``deep reality.''", acknowledgement = ack-nhfb, annote = "commentary", keywords = "social information processing; social psychology; usability", subject = "Computing Milieux --- Computers and Society --- Organizational Impacts (K.4.3)", } @Article{Harris:2000:PSO, author = "Judith B. Harris and Candace Figg", title = "Participating from the Sidelines, Online: Facilitating Telementoring Projects", journal = j-JCD, volume = "24", number = "4", pages = "227--236", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p227-harris/", abstract = "Drawing on cases from their long-running Electronic Emissary project in Texas, the authors explain how facilitated, e-mail, remote (and hence asynchronous) mentoring of classroom teachers and students by professional ``subject matter experts'' can yield benefits for all involved. The roles and duties of the online facilitators in enabling successful e-mail mentoring exchanges get detailed and thoughtful analysis.", acknowledgement = ack-nhfb, annote = "awareness essay", keywords = "e-mail; facilitated communications; online instruction", subject = "Computing Milieux --- Computers and Education --- Computer Uses in Education (K.3.1)", } @Article{Hamilton:2000:MTP, author = "Anne Hamilton", title = "Metaphor in Theory and Practice: The Influence of Metaphors on Expectations", journal = j-JCD, volume = "24", number = "4", pages = "237--253", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p237-hamilton/", abstract = "Hamilton surveys the pervasiveness of metaphor and the sweep of current metaphor theory in this helpful literature review. She then focuses on recent work in human-computer interface metaphors and discusses an exploratory study of the impact of metaphor on attitudes toward online commerce.", acknowledgement = ack-nhfb, annote = "awareness essay", keywords = "communication; human factors; human information processing; metaphor; organizational language", subject = "Information Systems --- Information Interfaces and Presentation (H.5); Information Systems --- Information Interfaces and Presentation --- User Interfaces (H.5.2)", } @Article{Jobst:2000:CCM, author = "Jack Jobst and Robert R. Johnson", title = "A conversation and commentary on {{\em From Millwrights to Shipwrights}}", journal = j-JCD, volume = "24", number = "4", pages = "254--259", month = nov, year = "2000", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://web.mit.edu/tps/www/NL/SIGDOC_WWW/jcdtoc/sigtoc.html; http://www.acm.org/pubs/toc/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", URL = "http://www.acm.org/pubs/citations/journals/jcd/2000-24-4/p254-jobst/", abstract = "In this extended book commentary on Brockmann's {{\em From Millwrights to Shipwrights\/}}, the authors offer in dialog form a series of seven questions and answers about the audience, goals, assumptions, impact, and educational value of R. John Brockmann's 1998 history of technical communication in the United States.", acknowledgement = ack-nhfb, annote = "book commentary", subject = "Computing Milieux --- History of Computing (K.2)", } @Article{Dicks:2001:Ea, author = "Stan Dicks", title = "Editorial", journal = j-JCD, volume = "25", number = "1", pages = "1--2", month = feb, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Gee:2001:EHN, author = "Kim Gee", title = "The ergonomics of hypertext narrative: usability testing as a tool for evaluation and redesign", journal = j-JCD, volume = "25", number = "1", pages = "3--16", month = feb, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Chandler:2001:COG, author = "Hope E. Chandler", title = "The complexity of online groups: a case study of asynchronous collaboration", journal = j-JCD, volume = "25", number = "1", pages = "17--24", month = feb, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Thu Feb 21 12:04:41 MST 2002", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Dicks:2001:Eb, author = "Stan Dicks", title = "Editorial", journal = j-JCD, volume = "25", number = "2", pages = "29--29", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Rigo:2001:SR, author = "Joe Rigo", title = "{SIGDOC} reminiscences", journal = j-JCD, volume = "25", number = "2", pages = "31--33", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Patterson:2001:SR, author = "Diana Patterson", title = "{SIGDOC} reminiscences 1981--88", journal = j-JCD, volume = "25", number = "2", pages = "34--39", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Brockman:2001:SR, author = "John Brockman", title = "{SIGDOC} reminiscences", journal = j-JCD, volume = "25", number = "2", pages = "40--41", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Haramundanis:2001:SR, author = "Kathy Haramundanis", title = "{SIGDOC} reminiscences", journal = j-JCD, volume = "25", number = "2", pages = "42--46", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Johnson:2001:ICS, author = "Bob Johnson", title = "Introduction to commentaries on {``Spurious Coin: A History of Science, Management, and Technical Writing''} by {Bernadette Longo}", journal = j-JCD, volume = "25", number = "2", pages = "47--47", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Gaskill:2001:VCB, author = "David Gaskill and Mary Been and Margaret Hundleby and Pete Praetorius", title = "A virtual conversation on {Bernadette Longo}'s {Spurious Coin: A History of Science, Management, and Technical Writing}", journal = j-JCD, volume = "25", number = "2", pages = "48--62", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Trim:2001:CCS, author = "Michelle Trim", title = "Counterfeit capital: searching for a silver lining in {Bernadette Longo}'s {{\em Spurious Coin}}", journal = j-JCD, volume = "25", number = "2", pages = "63--65", month = may, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Waite:2001:HSNa, author = "Bob Waite", title = "Hypermedia systems in the new millennium", journal = j-JCD, volume = "25", number = "3", pages = "69--70", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Halasz:2001:RNS, author = "Frank G. Halasz", title = "Reflections on {NoteCards}: seven issues for the next generation of hypermedia systems", journal = j-JCD, volume = "25", number = "3", pages = "71--87", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See comments \cite{Dobroth:2001:NWR,Furuta:2001:HSI,Marshall:2001:NAW,Mylonas:2001:CFH,Halasz:2001:RSI}.", acknowledgement = ack-nhfb, } @Article{Dobroth:2001:NWR, author = "Kate Dobroth", title = "From {NoteCards} to the {Web}: the role of {Halasz}'s seven issues", journal = j-JCD, volume = "25", number = "3", pages = "88--91", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Halasz:2001:RNS}.", acknowledgement = ack-nhfb, } @Article{Furuta:2001:HSI, author = "Richard Furuta", title = "{Halasz}'s {``seven issues''} in context", journal = j-JCD, volume = "25", number = "3", pages = "92--95", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Halasz:2001:RNS}.", acknowledgement = ack-nhfb, } @Article{Marshall:2001:NAW, author = "Catherine C. Marshall", title = "{NoteCards} in the age of the {Web}: practice meets perfect", journal = j-JCD, volume = "25", number = "3", pages = "96--103", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Halasz:2001:RNS}.", acknowledgement = ack-nhfb, } @Article{Mylonas:2001:CFH, author = "Elli Mylonas", title = "A commentary on {Frank Halasz}'s {``Reflections on NoteCards: Seven Issues for the Next Generation of Hypertext Systems''}", journal = j-JCD, volume = "25", number = "3", pages = "104--108", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Halasz:2001:RNS}.", acknowledgement = ack-nhfb, } @Article{Halasz:2001:RSI, author = "Frank G. Halasz", title = "Reflections on {``Seven Issues''}: hypertext in the era of the {Web}", journal = j-JCD, volume = "25", number = "3", pages = "109--114", month = aug, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:53 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Halasz:2001:RNS}.", acknowledgement = ack-nhfb, } @Article{Johnson-Eilola:2001:LMU, author = "Johndan Johnson-Eilola", title = "Little machines: understanding users understanding interfaces", journal = j-JCD, volume = "25", number = "4", pages = "119--127", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See commentary \cite{Haramundanis:2001:CSM}.", acknowledgement = ack-nhfb, } @Article{Haramundanis:2001:CSM, author = "Kathy Haramundanis", title = "Commentary on: {``Little Machines: Understanding Users Understanding Interfaces''}", journal = j-JCD, volume = "25", number = "4", pages = "128--131", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Johnson-Eilola:2001:LMU}.", acknowledgement = ack-nhfb, } @Article{Selber:2001:NTS, author = "Stuart A. Selber", title = "Notes toward a socially informed pedagogy for computer documentation", journal = j-JCD, volume = "25", number = "4", pages = "132--140", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Farkas:2001:OLH, author = "David K. Farkas", title = "Our little help machines and their invisibilities", journal = j-JCD, volume = "25", number = "4", pages = "141--144", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Johnson-Eilola:2001:CCS, author = "Johndan Johnson-Eilola", title = "Conversations on context: some incomplete thoughts", journal = j-JCD, volume = "25", number = "4", pages = "145--147", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Waite:2001:HSNb, author = "Bob Waite", title = "Hypermedia systems in the new millennium: introduction to this classic reprint and commentaries", journal = j-JCD, volume = "25", number = "4", pages = "148--152", month = nov, year = "2001", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:54 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Weiss:2002:EWI, author = "Edmond H. Weiss", title = "Egoless writing: improving quality by replacing artistic impulse with engineering discipline", journal = j-JCD, volume = "26", number = "1", pages = "3--10", month = feb, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See commentary \cite{Haramundanis:2002:CSW,Sauer:2002:WNA,Weiss:2002:RCS}.", acknowledgement = ack-nhfb, } @Article{Haramundanis:2002:CSW, author = "Kathy Haramundanis", title = "Commentary on: {``Egoless Writing: Improving Quality by Replacing Artistic Impulse with Engineering Discipline''}", journal = j-JCD, volume = "26", number = "1", pages = "11--16", month = feb, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Weiss:2002:EWI}.", acknowledgement = ack-nhfb, } @Article{Sauer:2002:WNA, author = "Geoffrey Sauer", title = "We neurotic amateurs: a commentary on {Edmond H. Weiss}'s {``Egoless Writing: Improving Quality by Replacing Artistic Impulse with Engineering Discipline''}", journal = j-JCD, volume = "26", number = "1", pages = "17--21", month = feb, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Weiss:2002:EWI}.", acknowledgement = ack-nhfb, } @Article{Waite:2002:CEA, author = "Bob Waite", title = "Consequences of the engineering approach to technical writing", journal = j-JCD, volume = "26", number = "1", pages = "22--26", month = feb, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Weiss:2002:RCS, author = "Edmond H. Weiss", title = "Reply to commentaries on: {``Egoless Writing: Improving Quality by Replacing Artistic Impulse with Engineering Discipline''}", journal = j-JCD, volume = "26", number = "1", pages = "27--28", month = feb, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Weiss:2002:EWI}.", acknowledgement = ack-nhfb, } @Article{Dicks:2002:E, author = "Stan Dicks", title = "Editorial", journal = j-JCD, volume = "26", number = "2", pages = "31--32", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Wilkes:2002:XND, author = "Gilbert Vanburen {Wilkes IV}", title = "{XML} and the new design regime: disputes between designers, application developers, authors, and readers in changing technological conditions and perceptions of social and professional need", journal = j-JCD, volume = "26", number = "2", pages = "33--42", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See commentary \cite{Burch:2002:FCS,Haynes:2002:SCS,Payne:2002:TCS,Wilkes:2002:RCS}.", acknowledgement = ack-nhfb, } @Article{Burch:2002:FCS, author = "Glenda Burch", title = "First commentary on {``XML and the new design regime''}", journal = j-JCD, volume = "26", number = "2", pages = "43--44", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Haynes:2002:SCS, author = "Mir Haynes", title = "Second commentary on {``XML and the new design regime''}", journal = j-JCD, volume = "26", number = "2", pages = "45--47", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Wilkes:2002:XND}.", acknowledgement = ack-nhfb, } @Article{Payne:2002:TCS, author = "John Payne", title = "Third commentary on {``XML and the new design regime''}", journal = j-JCD, volume = "26", number = "2", pages = "48--49", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Wilkes:2002:XND}.", acknowledgement = ack-nhfb, } @Article{Wilkes:2002:RCS, author = "Gilbert Vanburen {Wilkes IV}", title = "Reply to commentaries on {``XML and the new design regime''}", journal = j-JCD, volume = "26", number = "2", pages = "50--53", month = may, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:55 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Waite:2002:I, author = "Bob Waite", title = "Introduction", journal = j-JCD, volume = "26", number = "3", pages = "64--65", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Dean:2002:PQT, author = "Morris Dean", title = "Producing quality technical information", journal = j-JCD, volume = "26", number = "3", pages = "66--117", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See commentary \cite{Mandel:2002:QTI,Weiss:2002:MIQ,Dean:2002:RCP}.", acknowledgement = ack-nhfb, } @Article{Mandel:2002:QTI, author = "Theo Mandel", title = "Quality technical information: paving the way for usable print and {Web} interface design", journal = j-JCD, volume = "26", number = "3", pages = "118--125", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Dean:2002:PQT}.", acknowledgement = ack-nhfb, } @Article{Grice:2002:SRE, author = "Roger A. Grice", title = "Some reflections on the emergence of a profession", journal = j-JCD, volume = "26", number = "3", pages = "126--129", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Smart:2002:AQD, author = "Karl L. Smart", title = "Assessing quality documents", journal = j-JCD, volume = "26", number = "3", pages = "130--140", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Weiss:2002:MIQ, author = "Edmond H. Weiss", title = "The metaphysics of information quality: comments on producing quality technical information", journal = j-JCD, volume = "26", number = "3", pages = "141--147", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Dean:2002:PQT}.", acknowledgement = ack-nhfb, } @Article{Dean:2002:RCP, author = "Morris Dean", title = "Response to the commentaries on {{\em Producing Quality Technical Information\/}}: the common sense of producing quality technical information", journal = j-JCD, volume = "26", number = "3", pages = "148--154", month = aug, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Grice:2002:MEL, author = "Roger Grice and Bill Hart-Davidson", title = "Mapping the expanding landscape of usability: the case of distributed education", journal = j-JCD, volume = "26", number = "4", pages = "159--167", month = nov, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Gattis:2002:PIF, author = "Lyn Gattis", title = "Planning and information foraging theories and their value to the novice technical communicator", journal = j-JCD, volume = "26", number = "4", pages = "168--175", month = nov, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See commentary \cite{Eaton:2002:CSI}.", acknowledgement = ack-nhfb, } @Article{Jack:2002:PIF, author = "Jordynn Jack", title = "Planning and information foraging theories: social implications and extensions", journal = j-JCD, volume = "26", number = "4", pages = "176--180", month = nov, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, } @Article{Eaton:2002:CSI, author = "Angela Eaton", title = "Commentary on {``Planning and information foraging theories and their value to the novice technical communicator''}", journal = j-JCD, volume = "26", number = "4", pages = "181--183", month = nov, year = "2002", CODEN = "AJCDBH", ISSN = "1527-6805 (print), 1557-9441 (electronic)", ISSN-L = "1527-6805", bibdate = "Tue Dec 16 11:03:56 MST 2003", bibsource = "http://portal.acm.org/; http://www.math.utah.edu/pub/tex/bib/jcd.bib", note = "See \cite{Gattis:2002:PIF}.", acknowledgement = ack-nhfb, } %%% ==================================================================== %%% Cross-referenced entries must come last: @Book{Brockmann:1998:MST, author = "R. John Brockmann", title = "From millwrights to shipwrights to the twenty-first century: explorations in a history of technical communication in the {United States}", publisher = "Hampton Press", address = "Cresskill, NJ, USA", pages = "xxii + 464", year = "1998", ISBN = "1-57273-076-5; 1-57273-077-3", ISBN-13 = "978-1-57273-076-2; 978-1-57273-077-9", LCCN = "T10.5.B75 1998", bibdate = "Wed Dec 06 09:55:55 2000", bibsource = "http://www.math.utah.edu/pub/tex/bib/jcd.bib", acknowledgement = ack-nhfb, }